Over10 years of delivering software solutions to energy suppliers has resulted not only in a thorough understanding of the industry and operational processes and requirements, but also a market leading CRM (Customer Relationship Management) and Billing solution.
Draig Billing System (DBS) full integrates with and enhances Microsoft Dynamics CRM, and integrates with a range of other systems and key interfaces (accounts, bank, industry data flows, etc) to provide a comprehensive utility billing, collections, customer and supply management solution that can sit at the heart of your operational systems.
Used by more UK energy suppliers (new entrant, small and mid-sized – up to 1m supplies) than any other solution, the success of DBS is not just down to the quality of the software, usability and extent of requirements, but also what it means to the operational benefits it brings our customers.
Benefits to our customers:
And with customer management built upon Microsoft Dynamics CRM, it brings with it all the benefits of a market leading enterprise level CRM solution.